The second-hand marketplace Shoppers Voice Anger About Size Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with other platforms.
The platform has recommended to examine their items and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Updates
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
